FAQs

How can we help?

FAQ

Purchasing

Where can I buy Pearl?

You can find the entire Pearl range in online stores and marketplaces such as Amazon. Search for “Pearl” in your favorite online store or on Amazon and you will find one of our trusted retailers that will have Pearl readily available for you. We’re a small company and are still sourcing retailers throughout Europe, for more information on purchases please get in contact with us at info@pearljars.com and we will try to find the best possible solution for you.

What if there is no online store that can deliver to me?

In the case you cannot find an online store or marketplace where you can order your Pearls, please contact your local online store to express your interest. We are always looking for new retailers to add to our growing network.

Alternatively, please get in contact with us at info@pearljars.com and we will try to find the best possible solution for you.

I am a business and interested in filling Pearl jars with a product or using them for any other commercial activity. Where can I get more information?

If you are a business looking to use Pearls commercially, please get in contact with Hello-Bottle, under info@hello-bottle.com who will help you with more information.

Alternatively, please get in contact with us at info@pearljars.com and we will try to find the best possible solution for you.

Products

Can I use the Spiral and Sunny Cap on the same jar?

Yes, both closures go on the same jar and can therefore be exchanged in between them.

What do the stars mean on the jar?

All Stars and bars are an indication of the filling volume below the necking.

Alternatively, please get in contact with us at info@pearljars.com and we will try to find the best possible solution for you.

How can I label the jars?

The Pearl original jars have a label area on the back. Follow us and stay tuned for any new products launching. 

How do I clean my Pearls?

Looking after your Pearls is easy! Our jars can be easily disassembled to ensure thorough cleaning from the inside out.

You may hand wash your jars with soap and hot water using a sponge warm soapy water, or in the dishwasher – each of our components are dishwasher friendly.

Do not use scouring pads as these may scratch the glass or stainless steel. Rinse thoroughly and allow to air dry.

Reuse & Recycling

How often can I reuse the jars?

The Pearl range was developed to be reused, however, this depends on their usage. Under normal conditions you will be able to reuse the jars more often.

What's the best way to recycle the jars?

The Pearl range can consist of the following materials: Glass, Stainless Steel and TPE. Each component can be recycled separately.

Glass recycling is commonly available and most local authorities help to collect and recycle glass.

Stainless Steel is considered a material that lasts a very long time and can also be recycled. Due to its frequent usage, it is a valuable material and will also be available for recycling in most local recycling centers.

TPE can as well be recycled 100%. As a material that is not so commonly available, we offer our help to ensure that they can be properly recycled.

For more information on returning TPE ring please contact us under info@hello-pearl.com

Alternatively, please get in contact with us at info@pearljars.com and we will try to find the best possible solution for you.

What is TPE and is it safe?

TPE is a Thermo-Plastic Elastomer. Made in Europe, these seals have a successful track record for their use in the returnable “swing-top” glass bottle trade and are fully recyclable and reusable while guaranteeing hygiene and safety. They are FDA approved and compliant with the European Food Safety Authority and are BPA-free.

Can I purchase single components?

At this moment, we do not offer single components, however please get in contact with your online store and see if they can help you out.

Canning

What is canning?

Canning is a method to preserve processed foods in a container under vacuum. By processing food in high temperature and storing it under vacuum in a container, you can increase the shelf life of a product significantly.

Where can I find information on canning?

For more information on canning, please contact your local health authority as they will most likely have a guides and information related to canning.

Can I use Pearls for canning?

Most of the Pearls can be used for canning with some exceptions.

We do not recommend the Sunny Cap Storage and Spiral for canning, as we cannot guarantee for both that the vacuum will persist over time to ensure that the filling stays healthy.

Luckily all other jars of the Pearl original range have been successfully tested for vacuum and can be used for canning.

PURCHASES / DISTRIBUTION?

Our full range of Pearl jars is available online from our trusted partners and official distributors with shipping available across the EU (Other countries/shopping details to be confirmed). 

Can’t find what you’re looking for? Get in touch with us using the form above or directly to info@pearljars.com 

Interested in becoming a distributor? Get in touch with us using the form above or directly to drop us a line at info@pearljars.com