Shipping policy

SHIPPING POLICY

Thank you for choosing Pearl Jars. Please find our shipping conditions below.

Germany
Free shipping on orders of €85 or more. For orders below €85, shipping is €12 for orders up to €20 and €8 for orders between €20 and €85. The shipping cost is shown at checkout.

All other countries
Shipping is calculated at checkout based on the destination country and the weight of your order. Orders containing more than one kit, or a kit together with other products, are shipped in several parcels, and the shipping cost reflects the number of parcels. The exact amount is always displayed at checkout before you confirm your order.

Customs and duties
For destinations outside the EU, import duties, taxes and customs fees are the responsibility of the customer and may be charged upon delivery according to the regulations of the destination country.

Order processing and delivery
Once your order is placed and payment is confirmed, we process and dispatch your items from our warehouse in Germany. Goods are shipped to the customer within 2 to 15 business days. Delivery times vary depending on your location and possible customs delays.

Please make sure the shipping address you enter at checkout is accurate and complete. We cannot be held responsible for delays or delivery issues caused by incorrect address information.

Questions
If you have any questions about your order or shipping, contact us at info@pearljars.com.

Hello-Bottle LDA
EN 9010 Edifício E, Tocadelos - Cabeço de Montachique
2670-770 Loures
Portugal